Terms and Conditions
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Making A Purchase
To keep costs down we take credit card payment through PayPal.
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the PayPal shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.
Shipping And Handling
This is currently included in the quoted price
Standard Pinz, blank, standard engraved and inlaid, are held in stock and will be despatched on receipt of payment. The delivery will usually take up to 5 working days outside the UK, up to 3 working days within the UK. Occasionally the delivery system behaves less than perfectly so we state delivery as 14 days.
Engraved Pinz are made to order once payment is received. Delivery is normally within about 10 days but we state that the delivery time is up to 28 days.
We normally advise you on receipt of order and payment, and on despatch, by e-mail.
Tax is included within the quoted prices, with VAT at the prevailing rate, currently 20%.
Credit Card Security
This web site uses PayPal secure servers to manage transactions. The security of your information, transactions, and money is the core of the PayPal business and their top priority.
PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to their site, the PayPal server checks that you’re using an approved browser – one that uses SSL 3.0 or higher.
Once your information reaches PayPal, it resides on a server that is heavily guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorised computers.
We think Pinz are so good that we offer a refund guarantee – that is if you are not happy with our product, return it to us and we will refund the full cost of the Pinz.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Pinz UK does not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Occasionally we may use the details to alert you to special offers or product developments etc. We will not bombard you with junk mail.