We are back, but please note problems with engraving machine mean no engraved sets available yet.
Turnaround times from order do vary – stock items we try to get out the door the same day but sometimes it is next day, and occasionally we get an order when we are away from the office so it takes a little longer though we will tell you of any delay if at all possible. In the UK we use a next day service, in Europe it’s about a 3 day service, and for the USA and elsewhere it is more like a 5 day service. All of these vary from time to time though not often and not too far most of the time. For custom engraved sets, they are exactly that, custom, so only produced to order which can mean it’s near 10 days before we despatch. If you tell us a deadline, we will always try to make it where realistic !
For Christmas 2016, we are running into last posting dates ! We will keep taking orders and making up sets for you until the last moment when the site will still take orders but despatch will have to wait. So-ooo… for the UK orders received after the 21st of December may not reach you in time for standard types, and custom engraved we’ll need the order by the 15th. For the rest of the world it’s a mixed picture : China and Japan last possible is 7th December, Australia and New Zealand the 14th and pretty much everywhere else the 15th – and we make no guarantees. Having said that, we will always do our best to make delivery in time for you. Still, don’t hang about, make your order !